Refund policy

We want you to be happy with your Fasten purchase.

Returns and/or refunds may be requested within 30 days of delivery. To be eligible for a return, your item should be in its original condition and include the original packaging when possible.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible so we can make it right.

Once an approved return is received and inspected, refunds will be issued to the original payment method. Please allow several business days for your bank or payment provider to process the refund.

Original shipping charges are non-refundable unless the item arrived damaged, defective, or incorrect.

To request a return or refund, please contact us through the contact information and/or contact page provided on our website.